Privacy Policy — Being Tchitaka

1. Company Information

Platform Name: Being Tchitaka OS. Website: beingtchitakaos.com. Platform Email: contact@beingtchitakaos.com. Parent Company: Flacron Enterprises LLC. Parent Company Website: www.flacronenterprises.com. Parent Company Email: contac@flacronenterprises.com. Business Address: 410 E 95th St, Brooklyn, NY 11212, United States. Being Tchitaka OS, available through beingtchitakaos.com and any related mobile application, is operated by Flacron Enterprises LLC. By using Being Tchitaka OS, you agree to the practices described in this Privacy Policy.

2. Information We Collect

A. Personal Information: full name, email address, phone number, billing information, account login details, profile information, communication preferences, messages or support requests you send to us. B. Payment Information: payments may be processed through third-party payment processors. We do not directly store full credit card numbers unless required and securely handled by authorized payment providers. This may include billing name, billing address, payment status, subscription plan, transaction history, and refund history. C. App and Website Usage Information: pages or screens visited, features used, button clicks, session activity, device type, browser type, operating system, app version, IP address, approximate location based on IP address, crash reports and performance data. D. User-Generated Content: growth goals, journal entries, notes, marketplace listings, uploaded files, comments, messages, consultation requests, and digital products such as eBooks, guides, or educational materials. Users are responsible for the content they submit. E. Consultation Booking Information: name, email address, phone number, preferred meeting date and time, payment confirmation, notes or questions submitted before the consultation. F. Marketplace Information: seller profile, digital products listed for sale, product descriptions, pricing, buyer activity, seller payouts, marketplace transactions, product reviews or ratings.

3. How We Use Your Information

We may use collected information to: provide access to the website and app; create and manage user accounts; process subscriptions and payments; book and manage consultations; provide customer support; personalize the user experience; improve app and website performance; send important account or service updates; send marketing communications, if permitted; manage marketplace listings and transactions; prevent fraud, abuse, and unauthorized access; enforce our Terms and Conditions; and comply with legal and regulatory obligations.

4. Communication and Marketing

We may use your contact information to send account updates, payment confirmations, subscription notices, consultation reminders, product updates, promotional messages, newsletter content, and service announcements. You may unsubscribe from marketing emails at any time by using the unsubscribe link or contacting us at contact@beingtchitakaos.com. Transactional messages, such as payment confirmations or account security notices, may still be sent even if you unsubscribe from marketing emails.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to remember user preferences, keep users logged in, analyze traffic, improve performance, measure marketing effectiveness, and detect security issues. Users may control cookies through their browser settings. Some features may not work properly if cookies are disabled.

6. Third-Party Services

Being Tchitaka OS may use third-party providers for services such as payment processing, hosting, analytics, email communication, calendar booking, customer support, authentication, marketplace payments, cloud storage, and security monitoring. These third parties may process user information according to their own privacy policies. We are not responsible for the privacy practices of third-party services.

7. Data Sharing

We do not sell personal information in the traditional sense. We may share information with service providers who help operate the platform, payment processors, hosting and cloud providers, analytics providers, legal authorities if required by law, business partners only when needed to provide requested services, buyers or sellers when required for marketplace transactions, and professional advisors including attorneys, accountants, and compliance consultants. We may also share information if necessary to protect our rights, prevent fraud, or enforce our policies.

8. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information, including secure hosting, encryption where appropriate, access controls, authentication systems, monitoring for unauthorized activity, and limited access to sensitive data. However, no system is 100% secure. Users are responsible for keeping their login credentials confidential.

9. Data Retention

We keep personal information only as long as necessary to provide our services, maintain accounts, process payments, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records. Users may request deletion of their account or personal information by contacting contact@beingtchitakaos.com. Some information may be retained where legally required or necessary for legitimate business purposes.

10. Children's Privacy

Being Tchitaka OS is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If we learn that a child under 13 has provided personal information, we will take reasonable steps to delete it. Parents or guardians may contact us at contact@beingtchitakaos.com regarding child privacy concerns.

11. International Users

Being Tchitaka OS may be accessed by users outside the United States. By using our services, users understand that their information may be processed in the United States or other locations where our service providers operate. Users are responsible for ensuring that their use of the platform complies with local laws.

12. Your Privacy Rights

Depending on your location, you may have the right to access your personal information, correct inaccurate information, request deletion of personal information, request a copy of your data, opt out of certain marketing communications, limit certain data processing, and withdraw consent where applicable. To exercise privacy rights, contact us at contact@beingtchitakaos.com. We may need to verify your identity before processing certain requests.

13. California Privacy Rights

If you are a California resident, you may have additional rights under California privacy laws, including the right to know, delete, correct, and limit certain uses of personal information. To submit a California privacy request, contact us at contact@beingtchitakaos.com and include "California Privacy Request" in the subject line.

14. Account Deletion

Users may request account deletion by contacting contact@beingtchitakaos.com. After receiving a deletion request, we may delete or deactivate the account, unless retention is required for legal, tax, accounting, security, fraud prevention, dispute resolution, or legitimate business purposes.

15. App Store and Google Play Disclosures

If Being Tchitaka OS is available through Apple App Store or Google Play, our data practices must match the disclosures provided in each store. Users should review the app store privacy details before downloading or using the app.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on our website or app with a revised "Last Updated" date. Continued use of Being Tchitaka OS after changes means you accept the updated Privacy Policy.

17. Contact Us

For privacy questions, requests, or concerns, contact contact@beingtchitakaos.com.